Bullying and Harassment

Looks at the following key areas:

• What constitutes bullying and harassment?
• What is appropriate and inappropriate behaviour?
• Workplace culture.
• Humour in the workplace: what’s funny and not funny?
• The impact on a person who is being bullied/harassed: the impact on them at work and the effect it can have on their personal and domestic situation.

In terms of managing allegations of bullying and harassment, it addresses

• How to persuade the individual to talk about the situation
• Providing effective support
• Knowing how to tackle the issues effectively