Bullying and Harassment
Looks at the following key areas:
- What constitutes bullying and harassment?
- What is appropriate and inappropriate behaviour?
- Workplace culture.
- Humour in the workplace: what’s funny and not funny?
- The impact on a person who is being bullied/harassed: the impact on them at work and the effect it can have on their personal and domestic situation.
In terms of managing allegations of bullying and harassment, it addresses
- How to persuade the individual to talk about the situation
- Providing effective support
- Knowing how to tackle the issues effectively